MindMail Support
Your guide to daily reflection and future letters
Getting Started
- Download MindMail from the App Store
- Complete onboarding by entering your name
- Choose your feature: Daily Journal or Mental Mailbox
Features
📅Daily Journal Calendar
How to create an entry:
- Go to the Calendar tab
- Tap any date (today or past)
- Complete 5 simple steps:
- Select your mood (6 emoji options)
- What was hard today?
- What are you grateful for?
- A moment to remember
- What are you looking forward to?
- Tap "Save" - your emoji appears on the calendar!
Tips:
- Swipe left/right to change months
- Tap the month to jump to any date
- Each prompt has a 140 character limit (quick and focused)
💌Mental Mailbox
How to send a letter:
- Go to the Mental Mailbox tab
- Tap the + button
- Write your message to future self
- Choose when to receive it:
- In 1 week - quick check-in
- In 1 month - next month you
- In 1 year - annual time capsule
- In 5 years - major milestone
- Custom - pick any date
- Tap "Send 💌"
Receiving letters:
- You'll get a notification at the scheduled time
- Letter appears in your inbox under "Received"
- Tap to read the full message
- Re-read anytime you want
Frequently Asked Questions
Where is my data stored?
All your data is stored locally on your device. Nothing is sent to servers or the cloud.
How do I delete an entry or letter?
Swipe left on any letter in the inbox, or tap "Delete" at the bottom when reading a letter.
Why aren't my notifications working?
Check: Settings → Notifications → MindMail and ensure "Allow Notifications" is ON.
Can I edit a journal entry after saving?
Yes! Tap the same date again and your previous entry will load. Make changes and save.
What happens to scheduled letters if I delete the app?
All data is deleted permanently when you delete the app. There's no way to recover it.
Will my data sync across devices?
No. MindMail is local-only. Each device has its own separate data.
Can I export my journal?
Currently not supported. Future updates may add this feature.
Is there a character limit?
Journal prompts: 140 characters each
Letter subject: 50 characters
Letter body: 500 characters
How many letters can I schedule?
Maximum 100 scheduled letters at a time (for performance).
Troubleshooting
Notifications not appearing
- Check notification permissions in Settings
- Ensure "Do Not Disturb" is off
- Open the app - letters appear in inbox even without notification
App feels slow
- Restart the app
- If you have 90+ scheduled letters, delete some old ones
Lost my data
- Data is local only - if you deleted the app, data is gone
- Check if you have iCloud backup enabled (restoring may recover it)
Contact & Support
Need help? Have feedback? We'd love to hear from you!
Email: sloane.price@alpha.school
💜Thank you for using MindMail!
Your emotional wellness journey matters to us.